What we offer
Kairox: complete management and intelligent reception in one CRM
Kairox is a specialised CRM that centralises the management of hair salons and barbershops and connects it with an AI reception that looks after your customers and manages their appointments in the CRM’s own calendar. It is the product we develop at Kairox.
Running the salon
- Calendar by professional with a waiting list, and bookings on WhatsApp and in your website chat with the AI receptionist (Advanced and Intelligent plans).
- Technical history for each customer: colour formulas, treatments, photos and visits.
- Services, products and inventory.
- Till and payments by cash, card and Bizum; packs and gift cards.
- Team: shifts, time records and commissions.
- Reports on sales, occupancy and customers.
- Integrations with Google Calendar, Outlook, Holded and FacturaDirecta.
AI reception
The receptionist handles WhatsApp and your website chat and, on the Intelligent plan, the phone too. It answers questions about services and prices, checks availability and books, changes or cancels appointments in the calendar, depending on how you set up your salon.
Because it works on the CRM’s data, every conversation is saved in the customer’s record and the team can see in the calendar what the receptionist has handled.
An important difference
All three plans include the main CRM features. You choose a plan by the number of professionals and by the automated reception channels your salon needs.
| Plan | Monthly fee | Professionals included | AI reception |
|---|---|---|---|
| Essential | €39 | 2 | Not included |
| Advanced | €99 | 5 | WhatsApp and your website chat: 800 conversations a month |
| Intelligent | From €189 | 10 | WhatsApp, your website chat and phone: 300, 600 or 1,000 minutes a month |
Prices exclude VAT, with no lock-in. Each extra professional, €8 a month. Details of each plan on pricing.
Offer · Until 31.12.2026Save €99 + VAT€99 + VAT Free
How we carried out this comparison
Using the commercial and technical information each vendor publishes on its official website, consulted on 9 November 2026. The programs are listed in alphabetical order and are not ranked.
We compare five dimensions:
- Contract cost: fees, professionals, add-ons and commissions.
- Management: calendar, customers, technical records, till, inventory and invoicing.
- Customer service: bookings, reminders, communication channels and automation.
- Artificial intelligence: availability, capabilities and integration with the calendar.
- Terms: lock-in, trials, migration and contract model.
In the tables we distinguish what is included in a plan, what is bought as an add-on and what is not mentioned on the official website. A feature not being published does not mean the program does not have it; that is why we do not claim it.
Price comparison of the main hair salon programs
The cheapest paid plan of the programs that publish their fee ranges from €15 to €39 a month excluding VAT, and Koibox and Wilapp also have a free plan. The entry price is not the final cost: professionals, add-ons, commissions and messages change it.
| Program | From (a month, excl. VAT) | Professionals or users | Set-up or sign-up fee | Trial and lock-in |
|---|---|---|---|---|
| Booksy | €34.99, with all features | €8 a month for each additional team member | Not mentioned | 7 days free, no card; no lock-in |
| DunaSoft | Start, €39 | Counts by licence: each extra network licence, €12 a month; team app, €5 a month per user | No sign-up fee | Free demo; minimum lock-in of 3 months on Start and 6 on the other plans |
| Fresha | Independiente, €19.95, for one person | Equipo: €12.95 a month for each member available for bookings | Not mentioned | 7-day trial |
| Kairox Offer active | Essential, €39 | 2 included; €8 a month for each extra one (Advanced includes 5 and Intelligent, 10) | Free until 31/12/2026Regular price: €99 + VAT€99 + VAT, once per salon | Free interactive demo, no free plan or trial period; no lock-in |
| Koibox | Free, €0 (1 user); Lite, €15 | Basic, €30 (3 users); Gold, €40 (5); Platinum, €55 (8); each extra user, €3 a month | Not mentioned | 15-day free trial |
| PeluGest | Esencial, €25, with 2 professionals | Salón, €50 (10 professionals); Cadena, €100 (unlimited) | No sign-up cost | 30 days free, no card; no lock-in |
| Treatwell | Starter and Advanced plans; its pricing page does not state the monthly fee | Advanced: unlimited employees | Not mentioned | Minimum 12-month contract |
| Wilapp | Free, at no cost; Básico, €30 | Básico: unlimited users | Not mentioned | 7 days free, no card |
Prices checked on 9 November 2026 on each program’s pricing page, linked in its name. The Kairox offer only affects the set-up: monthly fees do not change.
What each program costs with your team, what is paid separately and what AI reception adds, program by program, in the hair salon software pricing guide.
Which features each program includes
The features each program publishes, with the plan they appear in or the add-on that adds them. Salon management is similar in almost all of them; the differences lie in messages, AI reception and attracting customers.
Calendar, customers and till
| Program | Calendar and online booking | Customers and technical record | Till, sales and inventory |
|---|---|---|---|
| Booksy | Calendar; online booking 24/7 and with Google | Customers and custom forms | Integrated payments; packs, memberships and gift cards; inventory: not mentioned |
| DunaSoft | Calendar and appointments; online booking from Plus (€55) | Customer records | POS, till and stock |
| Fresha | Calendar with waiting lists; online booking and on its marketplace | Customers and consultation forms | POS, sales and inventory; packs, gift cards and memberships |
| Kairox | By professional, with a waiting list; bookings on WhatsApp and your website chat with the AI receptionist (Advanced and Intelligent) | Technical history with colour formulas, photos and visits | Till with cash, card and Bizum; inventory; packs and gift cards |
| Koibox | Calendar (Free); online booking from Basic (€30) | Customer record (Free) | Stock (Free); till, sales and packs from Lite |
| PeluGest | Calendar by professional | Technical record with colour formulas and allergies | POS with receipts; packs and memberships from Salón (€50) |
| Treatwell | Digital calendar; bookings on its marketplace | Customer history | POS and product sales |
| Wilapp | Calendar (Free); online booking via website, app or landing page from Básico | Consent forms and tracking of customer debts (Básico) | Till and expenses, stock, packs and gift cards (Básico) |
Team, invoicing and messages
| Program | Team | Invoicing | Reminders and WhatsApp |
|---|---|---|---|
| Booksy | Team management | VeriFactu at no extra cost, according to its VeriFactu page | Free confirmations and reminders; 100 marketing SMS a month |
| DunaSoft | Commissions; team app with time tracking (add-on) | VeriFactu on all plans | WhatsApp module, €9.95 a month (add-on) |
| Fresha | Shifts; commissions and clock-in on the Equipo plan | Quotes and invoices | 150 SMS or WhatsApp messages a month (per member on Equipo); after that, €0.05 per SMS and €0.04 to €0.10 per WhatsApp message |
| Kairox | Shifts, time records and commissions | With Holded or FacturaDirecta | Reminders, confirmations and WhatsApp campaigns on all three plans; Meta charges separate |
| Koibox | Users according to the plan | VERIFACTU from Lite | 50 SMS a month from Basic; WhatsApp reminders from Gold |
| PeluGest | Basic clock-in; shifts from Salón | Local invoicing record; Spanish tax forms 303, 130 and 115 from Salón | Appointment reminders by email |
| Treatwell | Advanced: unlimited employees | VeriFactu or TicketBAI on Advanced | Unlimited email notifications and reminders |
| Wilapp | Time tracking and clock-in (Free); unlimited users on Básico | VeriFactu and TicketBAI from Básico | WhatsApp reminders from Básico; Marketing Pro, €15 a month extra |
AI reception and attracting customers
| Program | AI reception | Marketplace |
|---|---|---|
| Booksy | Not mentioned | Yes; optional Boost: 30% of the first visit, up to €50 + VAT |
| DunaSoft | AI assistant by phone and WhatsApp, from €99 a month (add-on) | Not mentioned |
| Fresha | Messaging, €28.95 a month; calls and messaging, €94.95 with 200 minutes (add-on, per location) | Yes; a one-off fee for each new customer |
| Kairox | Included in Advanced (WhatsApp and your website chat) and Intelligent (phone too) | None |
| Koibox | WhatsApp chatbot, €15 a month (add-on) | Not mentioned |
| PeluGest | Not mentioned | Not mentioned |
| Treatwell | Not mentioned | Yes; 25% of each new customer’s first booking |
| Wilapp | Phone assistant, from €99 a month; conversational WhatsApp, €39 a month extra (add-on) | Not mentioned |
“Not mentioned”: the official website does not refer to that feature; it does not mean the program does not have it.
AI reception: what each program offers
Four programs in this comparison publish an AI receptionist: DunaSoft, Fresha and Wilapp as an add-on to their program, and Kairox within its Advanced and Intelligent plans. They differ in the channels they answer, in whether they work directly on the calendar and in whether they are part of the plan or paid separately.
Automatic reply, chatbot and AI receptionist
| Type | What it does with an appointment request |
|---|---|
| Automatic reply | Always sends the same message, for example outside opening hours. It does not understand the request or touch the calendar. |
| Chatbot | Replies with predefined messages or a menu of options. If the request goes beyond what was planned, it falls short or passes it to a person. |
| AI receptionist connected to the calendar | Understands what the customer asks for in their own words, checks real availability and creates, changes or cancels the appointment in the calendar. If a person is needed, it passes you the conversation or the call. |
The difference is in what is left done: with an automatic reply or a chatbot, someone has to note the appointment down afterwards; with a receptionist connected to the calendar, the appointment is already in it.
The four AI receptions in this comparison
| Program | Channels | With the calendar | Published price (a month) |
|---|---|---|---|
| DunaSoft | Phone and WhatsApp | Books, changes and cancels appointments in Style DunaSoft | From €99 + VAT, as an add-on |
| Fresha | Messages; calls on the higher option | Books, reschedules and cancels appointments in its calendar; transfers calls | €28.95 (messaging) or €94.95 with 200 minutes, per location |
| Kairox | WhatsApp and your website chat (Advanced); phone too (Intelligent) | Books, changes and cancels appointments in the CRM calendar; passes the call to a person | Included in Advanced (€99) and Intelligent (from €189) |
| Wilapp | Phone; WhatsApp as an add-on | Books appointments and sends reminders on WhatsApp | €99 with 500 minutes; WhatsApp, €39 extra |
Koibox offers a WhatsApp chatbot as an add-on, included in its Platinum plan; its website does not say whether it checks availability and creates appointments in the calendar. Booksy, PeluGest and Treatwell do not mention AI reception on their pricing pages.
What to ask before signing up for one
- Which channels it answers: the phone, WhatsApp, your website chat.
- Whether it books, changes and cancels appointments directly in the calendar or only takes a note.
- How many minutes or conversations it includes and how much going over costs.
- What it does when it cannot answer: whether it passes the call or the conversation to a person.
- Whether it is paid separately from the program or is part of the plan.
A closer look at each hair salon program
What each program offers, its advantages and what is worth weighing up before choosing it, with the link to what it costs with your team and to its official source.
Booksy
Booksy combines management software with a marketplace where customers search and book. All its features are included in a single fee.
- Real cost
- What is paid separately and the fee with your team, in how much Booksy costs.
- Advantages
- Visibility on its marketplace, a single fee with no tiers, and confirmations and reminders at no cost.
- Worth weighing up
- The cost of Boost for each new customer and the price per member as the team grows.
- Official source
- Booksy pricing and its VeriFactu page.
DunaSoft
DunaSoft is management and POS software for beauty salons, with plans that add a website with bookings, a customer app and an online shop, and an AI receptionist as an add-on.
- Real cost
- What is paid separately and the fee with your team, in how much DunaSoft costs.
- AI reception
- Its AI assistant answers calls and WhatsApp, books, changes or cancels appointments and saves them in the Style DunaSoft calendar. From €99 + VAT a month, as an add-on.
- Advantages
- No sign-up fee and an AI reception connected to its own calendar.
- Worth weighing up
- The minimum lock-in, and that WhatsApp and AI reception are bought separately.
- Official source
- DunaSoft plans and its AI assistant page.
Fresha
Fresha brings together management, payments and a booking marketplace, and offers its own AI virtual receptionist, integrated into its calendar.
- Real cost
- What is paid separately and the fee with your team, in how much Fresha costs.
- AI reception
- It answers calls and messages, books, reschedules and cancels appointments in its calendar and transfers the call when needed. Messaging only, €28.95 a month per location; calls and messaging, €94.95 a month per location with 200 minutes and €0.57 per extra minute.
- Advantages
- A broad ecosystem of management, payments and customer acquisition, with AI reception in its calendar.
- Worth weighing up
- That the fee grows with each member and that AI reception, messages above the allowance and marketplace customers are paid separately.
- Official source
- Fresha pricing and its AI virtual receptionist page.
Kairox
Kairox is a specialised CRM for hair salons and barbershops that brings salon management and intelligent reception together in one product. We develop it ourselves.
- Complete management
- Calendar by professional with a waiting list, technical history with colour formulas, photos and visits, services and products, till with cash, card and Bizum, inventory, packs and gift cards, shifts, time records, commissions and reports on sales, occupancy and customers. An AI management assistant suggests tasks and waits for your approval.
- AI reception
- On Advanced, on WhatsApp and your website chat, with 800 conversations a month. On Intelligent, by phone too, with 300, 600 or 1,000 minutes a month and up to 3 calls at once. It checks availability, books, changes and cancels appointments in the calendar and, if a person is needed, passes the call to you.
- Real cost
- What is paid separately and the fee with your team, in how much Kairox costs.
- Getting started
- Free for new sign-ups until 31/12/2026; regular price, €99 + VAT, once per salon. Includes configuration, importing your customers and training your team.€99 + VAT, once per salon: configuration, importing your customers and training your team.
- Advantages
- The full CRM on all three plans, each customer’s technical history and an AI reception included in the plan, working on the CRM’s own calendar.
- Worth weighing up
- It has no marketplace or free plan; AI reception starts on Advanced and phone reception on Intelligent.
- Official source
- Kairox pricing and Kairox for hair salons and barbershops.
Koibox
Koibox is management software for beauty centres and hair salons with five plan tiers, starting with a free one.
- Real cost
- What is paid separately and the fee with your team, in how much Koibox costs.
- Advantages
- A free plan to start with and a scale of plans by number of users.
- Worth weighing up
- Which plan you need to have online booking and WhatsApp reminders. Its WhatsApp add-on is presented as a chatbot: ask whether it checks availability and creates appointments in the calendar, which is what an AI receptionist does.
- Official source
- Koibox pricing.
PeluGest
PeluGest is software specialised in hair salons, with a technical record and colour formulas from its entry plan.
- Real cost
- What is paid separately and the fee with your team, in how much PeluGest costs.
- Advantages
- Specialisation in hairdressing, technical history from the first plan and accounting on Salón.
- Worth weighing up
- The reminders it publishes are by email; its pricing page does not mention WhatsApp or AI reception.
- Official source
- PeluGest pricing.
Treatwell
Treatwell is a beauty booking marketplace that includes management software for partner salons.
- Real cost
- What is paid separately and the fee with your team, in how much Treatwell costs.
- Advantages
- Customer acquisition through its marketplace, with commission only on new customers.
- Worth weighing up
- The minimum 12-month contract, that you have to request the fee and that, according to its website, it does not sync with other management systems.
- Official source
- Treatwell pricing.
Wilapp
Wilapp is management and invoicing software with a free plan, a complete Básico plan and add-ons for marketing and AI reception.
- Real cost
- What is paid separately and the fee with your team, in how much Wilapp costs.
- AI reception
- It answers calls, books appointments and sends reminders on WhatsApp; with conversational WhatsApp, it replies to messages and voice notes and confirms appointments by chat.
- Advantages
- Free plan, unlimited users on Básico and AI reception by phone and WhatsApp.
- Worth weighing up
- That AI reception is paid separately from the plan, and the conditions of its promotion.
- Official source
- Wilapp pricing and its AI virtual assistant page.
Complete management · Automation · Control
One platform to run the salon and expand its capacity to serve customers
A hair salon coordinates appointments, customers, treatments, professionals, sales, stock and admin tasks. When each one lives in a different tool, keeping the information up to date takes time. Kairox brings them together in a single CRM and expands your capacity to serve customers with intelligent reception.
Technical customer management
Colour formulas, treatments, photos and visit history are kept in the customer’s record, so each professional can check them whenever they need to.
Customer service connected to the calendar
The AI receptionist answers on WhatsApp and, on the Intelligent plan, by phone, and manages appointments based on the salon’s real availability.
Control of the salon’s finances
Sales, till, payments, inventory and team activity in one place, with reports on sales, occupancy and customers to follow how the salon is doing.
Task automation
Reminders, confirmations and WhatsApp campaigns reduce repetitive work, and automated reception adds another way to handle enquiries and bookings.
Full CRM from the first plan
All three plans include the main CRM features. You move up a plan for the number of professionals and the AI reception channels, not to get access to management.
No onboarding cost during the offer
Until 31 December 2026, the usual €99 + VAT set-up is 100% discounted for new CRM sign-ups, with initial configuration and importing your customers included.
Which program can best meet your salon’s needs
It depends on what you prioritise: attracting new customers, keeping control of admin, automating customer service or bringing management and reception together in one system.
If you prioritise the marketplace
Booksy, Fresha and Treatwell give you visibility to customers looking for a salon on their platform. In return, they charge for new customers who arrive through it: Treatwell, 25% of their first booking; Booksy, 30% of the first visit if you turn on Boost, up to €50 + VAT; and Fresha, a one-off fee. For customers who are already yours, none of the three says it charges.
If you prioritise admin
DunaSoft includes POS, till, commissions and stock on all its plans; Koibox and PeluGest scale by users or professionals, and PeluGest adds accounting on Salón; Wilapp brings invoicing, till, stock and packs together in Básico with unlimited users; and Kairox includes the full CRM, with technical history, inventory, team and reports, on all three plans.
If you want to centralise management and reception
Kairox is especially interesting when the salon wants to bring the technical history, till, inventory, team and automated reception together in a single CRM: the receptionist is part of the plan and works on the calendar, records and services the team uses every day.
In short
| What you prioritise | Programs that offer it, according to their websites |
|---|---|
| Attracting new customers through a marketplace | Booksy, Fresha and Treatwell, with a commission for each new customer |
| Starting free or with the lowest fee | Koibox and Wilapp, with a free plan; Koibox Lite and PeluGest Esencial |
| The technical colour record from the first plan | Kairox and PeluGest |
| AI reception by phone and WhatsApp | DunaSoft, Fresha and Wilapp, as an add-on; Kairox, included in the Intelligent plan |
| Complete management and AI reception in one CRM | Kairox |
What to know before choosing Kairox
Kairox has clear advantages in complete management and included AI reception, and also limits worth knowing before you decide.
- It has no marketplace of its own: it does not bring you new customers like Booksy, Fresha or Treatwell.
- It has no free plan, and its entry plan, €39 a month, costs more than that of several programs in this comparison.
- It does not offer a trial period with your business: it has a free interactive demo, with a sample salon and without creating an account.
- AI reception depends on the plan: on WhatsApp and your website chat from Advanced; by phone, on Intelligent.
- Phone capacity depends on the Intelligent option: 300, 600 or 1,000 minutes a month.
- Meta charges for WhatsApp messages are billed separately, at Meta’s price.
- For invoicing, Kairox integrates with Holded and FacturaDirecta.
The set-up has a regular price of €99 + VAT per salon. For new sign-ups until 31 December 2026, it is offered at no cost.
The set-up costs €99 + VAT per salon, once.
Sources and date checked
Every figure for the other programs comes from its official website, consulted on 9 November 2026. Names and trademarks belong to their owners.
- Booksy: biz.booksy.com/es-es/precios and its VeriFactu page.
- DunaSoft: www.dunasoftpc.com/planes and its AI assistant page.
- Fresha: www.fresha.com/es/pricing and its AI virtual receptionist page.
- Koibox: koibox.cloud/pricing.
- PeluGest: pelugest.es/precios.
- Treatwell: www.treatwell.es/partners/precios.
- Wilapp: wilapp.com/precios and its AI virtual assistant page.
- Kairox: kairoxdigital.es/en/precios and kairoxdigital.es/en/peluquerias-barberias.
FAQ
What is the best management software for hair salons?
It depends on what your salon prioritises. If you want to attract new customers through a marketplace, Booksy, Fresha and Treatwell have their own platform, in return for a commission per new customer. If you prioritise admin, DunaSoft, Koibox, PeluGest and Wilapp cover the calendar, till and invoicing with different pricing models. If you want to bring complete management and AI reception together in one CRM, Kairox is a standout alternative: its three plans include the full CRM and AI reception is part of the Advanced and Intelligent plans.
How much does hair salon software cost?
According to their websites, as of 9 November 2026, the cheapest paid plan of the programs in this comparison that publish their fee costs between €15 and €39 a month excluding VAT, and Koibox and Wilapp also have a free plan. The real cost depends on the number of professionals, messages, commissions, add-ons and lock-in. Kairox costs from €39 a month + VAT, with 2 professionals included. What each one costs with your team, in the guide to hair salon software pricing.
What should hair salon software include?
As a basis, a calendar by professional, customers with technical records, till and sales, inventory, team management, invoicing and reports. Depending on the salon, also online booking, WhatsApp reminders and AI reception. You have a complete checklist in the guide on how to choose hair salon software.
Which programs include AI reception?
According to their websites, DunaSoft (phone and WhatsApp, from €99 a month as an add-on), Fresha (messaging for €28.95 or calls and messaging for €94.95 a month per location), Wilapp (phone assistant from €99 a month, with conversational WhatsApp as an add-on) and Kairox (included in the Advanced and Intelligent plans). They differ in the channels they handle, in whether they work directly on the calendar and in whether they are paid separately or are part of the plan.
Can Kairox answer calls and WhatsApp?
Yes. On the Advanced plan (€99 a month) the AI receptionist handles WhatsApp and your website chat, with 800 conversations a month. On the Intelligent plan (from €189 a month) it also answers the phone, with 300, 600 or 1,000 minutes a month and up to 3 calls at once. The Essential plan does not include AI reception. Prices exclude VAT.
Does Kairox include all CRM features in its plans?
Yes. Essential, Advanced and Intelligent include the main CRM features: calendar, customer records with technical history, till, inventory, packs, team and reports. The plans differ in the professionals included and the AI reception channels.
How much does Kairox set-up cost?
The regular price of the set-up is €99 + VAT per salon, one time only: we configure your account, import your customers and support your team. Until 31 December 2026, Kairox offers free set-up for new sign-ups to any of its three plans. Monthly fees do not change.
Does Kairox have a lock-in?
No. The CRM plans have no lock-in.
Can I import my customers?
Yes. During set-up we move the information from your current software or spreadsheets into Kairox. You can also do it yourself with a CSV file of up to 5,000 customers, with at least the name and phone number, and if you work with Google Calendar or Outlook, your appointments appear in the calendar once you connect it.
What is the difference between an AI receptionist and a chatbot?
A chatbot usually replies with predefined messages or a menu of options. An AI receptionist understands what the customer asks for in their own words, checks real availability and can create, change or cancel the appointment in the calendar. Before signing up, ask each provider what operations it carries out on the calendar and on which channels. We explain it in what an AI agent is.
Which program is adapted to VeriFactu?
According to their websites, Booksy, DunaSoft, Koibox (from the Lite plan), Treatwell (Advanced plan) and Wilapp (from the Básico plan). With Kairox, invoicing is done through the Holded and FacturaDirecta integrations. A program not mentioning it does not mean it does not comply: ask each vendor for its responsible declaration. The dates and obligations are in the guide VeriFactu for the self-employed.
Is there free hair salon software?
Yes. Koibox (Free plan, 1 user) and Wilapp (Free plan) have a free plan, with fewer features than the paid ones; Wilapp’s, for example, does not include WhatsApp reminders. What each one includes and when they fall short, in the guide to free hair salon software.
Keep reading
- Hair salon software pricingWhat each program costs with your team, what is paid separately and how much AI reception adds.
- How to choose hair salon softwareEssential, advanced and differentiating features, what to ask, how to try it and how to switch.
- VeriFactu in hair salonsWho it applies to, from when, what changes on the receipt and what to ask of your software.