Home › CRM for physiotherapy
From the first assessment to discharge
With Kairox, each physiotherapist has their own calendar, and session packs, payments and clinical records are in the same CRM. The AI helps you with customer service and with the notes for each session.
From €39/month + VATNo lock-in · Prices exclude VAT
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Physiotherapy practice management
See each physiotherapist’s appointments, keep track of availability and avoid double bookings.
Sessions, dictated and reviewed notes, home exercises and consent forms, in their record.
Sell the pack and the CRM deducts each session: you see how many each patient has used and how many are left.
While you treat a patient, the AI receptionist can answer calls and WhatsApp, deal with enquiries and book new appointments.
You take payments, sell packs and invoice from the CRM, cash up and see what each physiotherapist brings in.
Software for physiotherapists
Calendar, patients, packs and till. All connected so you can run your physiotherapy practice from one place.
Assessments, sessions and dry needling take up their time in each physiotherapist’s calendar. A cancelled slot is offered to whoever is waiting.
Each patient receives the confirmation when booking and, before the session, a reminder by WhatsApp.
Appointments sync with Google Calendar or Outlook.
Each patient’s sessions, packs, purchases and conversations can be seen in their record, together with their visit history.
The physiotherapist dictates the session notes and reviews the AI’s draft before saving it.
The record shows how many sessions of the pack have been used and how many are left; each visit deducts one.
Before dry needling, the patient signs the consent form on a tablet. It’s saved as a PDF that can’t be changed.
Assessment requests, questions about packs and session changes all go into a single inbox, whether they arrive by phone, WhatsApp or website chat, and whether the AI receptionist or a physiotherapist deals with them.
Each contact keeps the transcript, a summary, the recording if it was a call, what the AI did and the session booked. The physiotherapist can stop the AI and answer with quick replies.
Enquiries that are better handled by a physiotherapist, such as a question about an injury, are noted in Requests together with the time slot the patient prefers for their call back.
If a conversation needs the team, a WhatsApp alert arrives on the manager’s mobile, without any personal patient data. Urgent matters are passed on at any hour.
The session and the resistance band go on the same receipt, paid in cash, by card or by Bizum. The CRM guides the cash count at closing and leaves the report ready.
Session packs are deducted visit by visit, and gift cards are sold from the till.
Tapes, creams and exercise equipment have their stock; every sale updates it and the system alerts you when it reaches the minimum.
Each type of session has its length, its price and its professional.
The practice issues the invoice for each session or pack from the CRM, with VERI*FACTU, or delegates it to Holded or FacturaDirecta, which receive the sale. A quoted treatment plan becomes a sale.
A photo or a PDF of the equipment supplier’s invoice is all it takes: the AI fills in the expense for review. For the accountant, everything comes out in a file with the estimated VAT summary.
A WhatsApp to patients who finished their pack or haven’t had a session for a month, suggesting a check-up, on a set date or on a regular basis.
Depending on the goal and tone, the AI writes three suggested messages; the practice picks one and corrects it if needed.
On leaving the session, the patient receives an invitation to review the practice on Google. Soon, the AI will suggest how to reply to each review.
Morning and afternoon shifts are prepared week by week, from a previous one or a suggestion. Once confirmed, each physiotherapist sees their timetable.
Each physiotherapist records their arrival and departure in the CRM; the record is exported for the Labour Inspectorate.
Absences are requested in the CRM and, once approved, those hours are no longer offered to patients.
Each physiotherapist’s commission on sessions and products follows the practice’s criteria, excluding VAT.
Daily income for the practice and each physiotherapist, average receipt and number of new patients.
How much of each calendar is booked and how many sessions are lost because the patient doesn’t turn up.
Margin on each type of session and each pack, against expenses and the estimated result.
Calls and messages received, and how many end in a booked session.
Answers with the practice’s data about income, patients, active packs or gaps in the calendar.
Every day it suggests what’s pending: clock-ins to review, equipment to restock or patients with no next session.
No suggestion is applied without the practice’s go-ahead. The AI studies the data and doesn’t change or send anything on its own.
AI receptionist for physiotherapy
WhatsApp and web
€99/month+ VAT
800 conversations/month · Meta charges extra
Phone
From€189/month+ VAT
300, 600 or 1,000 voice minutes a month
Physiotherapy software pricing
Run your salon
€39/month+ VAT
Look after your patients on WhatsApp
€99/month+ VAT
Answer on WhatsApp and by phone
From€189/month+ VAT
If your team grows, each extra professional costs €8/month; managers and customer service staff are unlimited and free. Set-up: €99 per business, one time only. No lock-in and prices exclude VAT.
Free set-up: the €99 set-up is free for new sign-ups until 31 December 2026.
Questions about the physiotherapy software
Yes. You sell the pack, the CRM deducts each session and shows how many each patient has used and how many are left.
Yes. Each physiotherapist has their own calendar, availability and services, set up to suit your practice’s needs.
You can use the AI to turn a session’s dictated notes into structured text, making patient documentation easier. The professional must review and approve the content before adding it to the relevant record.
No. The receptionist manages appointments and gives information on opening hours, services and prices; it never assesses a case: it refers it to your team. Dictation doesn’t diagnose.
Yes. With Google Calendar and Outlook, appointments are created, moved and cancelled in both directions.
Go into the demo of a sample physiotherapy practice: create appointments, edit patient records, sell packs and discover the features at your own pace. It’s free and you don’t need to create an account. It comes set up with sample patients, appointments and packs, so you can see from the very first moment how it works with a practice up and running.
The price is the same in every sector and depends on your team and the AI customer service you want. Essential costs €39/month, with the full CRM and 2 professionals included; Advanced, €99/month, with 5 and the WhatsApp receptionist; and Intelligent, from €189/month, with 10, WhatsApp and phone. Each additional professional costs €8/month, and managers and customer service staff are unlimited and free. Set-up costs €99 per business, one time only. No lock-in and prices exclude VAT. Until 31 December 2026, Kairox offers free set-up for new sign-ups to any of its three plans.
Yes, by changing plan whenever you like. The WhatsApp receptionist is included in Advanced (€99/month, 800 conversations a month), and the phone one, together with WhatsApp, in Intelligent: €189/month with 300 voice minutes, €255/month with 600 and €345/month with 1,000. They aren’t sold separately from the CRM, because they work with your calendar.
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With any plan
We move the information from your current software or spreadsheets into Kairox, so you don’t have to lose a single minute.
We support your team through set-up so they work confidently with the CRM.
We deal with you directly and answer your questions quickly, by WhatsApp, phone or email.