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Reply to your customers on WhatsApp and manage their appointments

The AI replies instantly, understands text messages and voice notes and books appointments according to your availability. Your team can step in whenever it wants.

From €99/⁠month+ VAT · Advanced plan · 800 conversations a month

How it handles customers

Every message, answered instantly

  1. 1

    Replies instantly

    The receptionist replies instantly on WhatsApp, from your business’s number, and in your website chat.

  2. 2

    Manages appointments

    The receptionist books, changes and cancels appointments in your calendar according to your availability.

  3. 3

    You step in whenever you want

    The inbox flags the conversations that need a person. You can pause the AI at any time and reply yourself.

WhatsApp and web

Replies in their language, voice notes too

A customer sends a voice note while walking his dog
A customer writes on WhatsApp at night from the sofa
  • WhatsApp and your website chat

    From your business’s number, at any hour.

  • Understands voice notes

    It understands them and replies in writing.

  • In each customer’s language

    It replies in the language it’s written to in.

  • A single inbox in your CRM

    Every conversation is kept in the customer’s record.

  • We set it up with you

    Your services, your opening hours and what it should reply.

We are a Meta Tech ProviderYour WhatsApp connects through the official WhatsApp Business API.

Price

Included in the Advanced and Intelligent plans

Free set-up

Essential

Run your business with the full CRM

€39/month+ VAT

  • 2professionals included
  • +€8/monthper extra professional
  • All CRM features
  • Unlimited managers and customer service staff at no cost
  • Not included: WhatsApp AI receptionist
  • Not included: AI phone receptionist
Sign up
Free set-up

Advanced

Manage and answer on WhatsApp

€99/month+ VAT

  • 5professionals included
  • +€8/monthper extra professional
  • All CRM features
  • Unlimited managers and customer service staff at no cost
  • WhatsApp AI receptionist800 conversations/month
  • Not included: AI phone receptionist
Sign up
Free set-up

Intelligent

Manage and answer on WhatsApp and by phone

From€189/month+ VAT

  • 10professionals included
  • +€8/monthper extra professional
  • All CRM features
  • Unlimited managers and customer service staff at no cost
  • WhatsApp AI receptionist800 conversations/month
  • AI phone receptionist
Sign up

What each plan includes

All CRM features are included in all three plans, except the number of professionals and AI reception. Prices exclude VAT.

FeatureEssential€39/⁠monthAdvanced€99/⁠monthIntelligentfrom €189/⁠month
Professionals included2510
Managers and customer serviceIn all three: Unlimited
Each extra professionalIn all three: €8/⁠month
AI reception
WhatsApp and website chat AI receptionist–
Conversations per month–800800
AI phone receptionist and WhatsApp calls––
Voice minutes per month––300, 600 or 1,000
Calls at once––3
Extra conversation–€0.12€0.12
Extra minute––€0.24
Signing up
Set-up, once per businessIn all three: Free until 31/12/2026Regular price: €99 + VAT
The CRM, in all three plans
Calendar by professionalIn all three:
Each customer’s record with appointments, history and conversationsIn all three:
Till and payments: cash, card and BizumIn all three:
Packs, gift cards and pointsIn all three:
WhatsApp reminders, confirmations and campaignsIn all three:
Team: shifts, time records and commissionsIn all three:
Reports on sales, occupancy and customersIn all three:
AI management assistant that suggests and waits for your approvalIn all three:
The features specific to your sectorIn all three:
Set-up with your customers importedIn all three:
Data in the European UnionIn all three:

A conversation is the messages with the same customer as long as they write again within 24 hours of their last message; each additional one costs €0.12. Reminders and campaigns without AI don’t use them up. Meta’s message charges are billed separately, according to its current rates. Set-up: €99 per business, one time only. Prices exclude VAT.

Free set-up: the €99 set-up is free for new sign-ups until 31 December 2026.

Reviews

Messages that no longer go unanswered

“We needed a tool to manage appointments, clients, session packs, sales and inventory without having to jump between several apps. With Kairox’s CRM we have everything much more under control. We also use the WhatsApp AI to answer enquiries and handle appointment requests, even when we’re seeing someone at the centre. It makes our day-to-day much easier.”
Claudia FerrandisBeauty salon manager · Valencia

FAQ

What we’re usually asked

What counts as a conversation?

It starts when a customer writes and the AI replies, and it gathers all the messages as long as they write again within 24 hours of their last message: each new message restarts the clock. After 24 hours without them writing, it closes, and their next message starts another. The Advanced and Intelligent plans include 800 a month; when you reach 80% we let you know, and each additional one costs €0.12. If you reply yourself with the AI paused, it doesn’t count, and WhatsApp voice calls use minutes, not conversations.

Can I sign up for just the WhatsApp receptionist?

No. It’s part of the Advanced and Intelligent plans of Kairox’s CRM, because it books, changes and cancels appointments in your calendar.

Do reminders and campaigns count as conversations?

No. The CRM’s automatic messages that the AI doesn’t handle don’t use up conversations; what Meta charges for them is extra.

What do WhatsApp messages cost?

Meta’s message charges are separate, according to its current rates. Kairox doesn’t add a surcharge.

Can I reply to a conversation myself?

Yes. Conversations arrive in your CRM’s inbox, which flags the ones that need a person. You pause the AI and reply yourself.

Does it understand voice notes?

Yes. It understands them and replies in writing.

Does it use my WhatsApp number?

Yes. It replies from your business’s number.

Which languages does it reply in?

In whatever language each customer writes to it in.

Can’t find your answer? Write to us and we’ll reply today.Message us on WhatsApp

Contact

Any other questions?

Write to us and we’ll reply today. If you prefer, we’ll show it to you on a video call.

Would you rather see it on a video call? Choose a day and time

Try the free demo