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Software for veterinary clinics

More time for the animals

Kairox is the CRM for your veterinary clinic: it helps you manage clinical records, vaccinations, hospitalisation, the calendar, payments and inventory from a single platform. The AI helps you with customer service and admin tasks.

From €39/⁠month + VATNo lock-in · Prices exclude VAT

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Veterinary clinic management

From the waiting room to cashing up, everything under control

A vet listens to a golden retriever’s chest in the consulting room while its owner strokes it
At the clinic’s front desk, a client arrives with her cat in its carrier
  • Your calendar, always organised

    See each vet’s appointments, keep track of availability and avoid double bookings.

  • Every animal, with its history

    Species, breed, weight, microchip, alerts and clinical record, with several animals per owner.

  • Vaccinations, never forgotten

    Each animal’s upcoming vaccinations and a WhatsApp reminder 7 days before, only to owners who have given consent.

  • More time for your customers

    While you’re in a consultation, the AI receptionist can answer calls and WhatsApp, deal with enquiries and book new appointments.

  • Clear figures at closing time

    You take payments, sell and invoice from the CRM, keep track of the till and inventory, and when you close you know how the day went.

Veterinary software

A CRM that understands how your clinic works

Calendar, owners and animals, vaccinations, till and inventory. All connected so you can run your veterinary clinic from one place.

Calendar · Thursday
Waiting list
WhatsApp reminder

Calendar by vet

Each vet’s consultations and check-ups, according to their timetable. If an owner cancels, the slot goes to whoever is on the waiting list.

The owner receives the appointment confirmation by WhatsApp and, 7 days before, the reminder for each of their animal’s vaccinations.

The clinic’s calendar syncs with Google Calendar.

Owner record
Automatic groups
Vaccination record

Owner and animals

The owner’s record groups all their animals; for each one, its appointments, purchases and messages are recorded.

Each patient’s species, breed, weight, microchip number and alerts stay in view throughout the consultation.

The record shows which vaccinations each animal is missing, and the owner receives a WhatsApp reminder before the date.

After the examination, the vet dictates the clinical record and the AI transcribes it; it’s reviewed before being filed.

Unified inbox
Inside a conversation
Requests

The clinic’s inbox

The clinic’s calls, WhatsApp messages and website chat come into the same inbox, whether the AI receptionist or the staff handle them. Each conversation shows who is getting in touch, why and who is dealing with it.

When you open a call, you see the transcript, the summary, the recording, the AI’s steps and the appointment booked for the animal. If appropriate, staff pause the AI and reply with quick messages.

If an owner needs to speak to the vet, for example about a result or a treatment, the request stays in Requests with the time slot when they’d prefer to receive the call.

If someone from the team is needed, a WhatsApp alert is sent to the manager, without the owner’s personal data. Emergencies involving an animal are notified at any hour.

Till · today
Packs and gift cards
Stock

Till

The consultation and the pet food are charged together, in cash, by card, by Bizum or combining methods. At closing, the CRM helps balance the till and produces the report.

The clinic’s health plans and packs are deducted at each check-up.

Pet food, medicines and vaccines with their stock up to date: each sale reduces it and the system alerts you when an item reaches its minimum.

Each prescription is filed in the animal’s record, and antibiotics still to be reported to PRESVET appear with their deadline.

Invoicing
Expense read from a photo
For your accountant

Clinic invoicing

Consultations, vaccinations and products are invoiced with the CRM, adapted to VERI*FACTU, or each sale goes to Holded or FacturaDirecta, which generate the invoice. An accepted quote becomes a sale.

Suppliers and accountant

The AI reads the medicine or pet food distributor’s invoice from a photo or PDF and prepares the expense for review. Everything is exported for the accountant in one file, with the estimated VAT.

WhatsApp campaign
Invitation to leave a review
Replies to reviews

Check-ups and campaigns

A WhatsApp message to owners with the annual check-up pending or who haven’t visited for months. It’s scheduled for a date or repeated periodically.

The AI offers three drafts of the message depending on the desired purpose and tone; the clinic picks one and adjusts it.

After the consultation, the owner receives an invitation to rate the clinic on Google. Soon, the AI will also suggest a reply to each review.

Shifts
Today’s clock-ins
Absence approved

Shifts

Shifts for vets and assistants are planned week by week, from a previous one or a suggestion. Once confirmed, each person sees their own.

Staff clock in and out, and the record is downloaded when the Labour Inspectorate requires it.

Absences are requested from the CRM; once approved, those hours disappear from the calendar.

Each admission records the animal’s tasks with their time (medication, wound care, checks) until discharge, and the team sees what’s due on each shift.

Reports
This month

Sales

Daily income per vet, average receipt and number of owners who sign up.

Measures the occupancy of each consulting room and how many owners miss their appointment without notice.

Compares the margin on consultations, vaccinations and products with expenses and the estimated result.

Counts the calls and messages handled and those that end in an appointment.

AI agent
Today’s tasks

Ask the clinic

Answers questions about income, owners, stock or the calendar with the clinic’s data.

Every day it sorts what’s pending: clock-ins to review, vaccines or pet food to restock and owners who aren’t coming back.

Nothing is carried out without the clinic’s approval. The AI studies the data, but doesn’t change or send anything on its own.

AI receptionist for vets

Answer every call, even when you’re in a consultation

CRM + AI WhatsApp receptionist

WhatsApp and web

€99/month+ VAT

800 conversations/month · Meta charges extra

We are a Meta Tech ProviderYour WhatsApp connects through the official WhatsApp Business API.

  • Replies to owners on WhatsApp and on your website, at any hour.
  • Answers their questions about the clinic and its services.
  • Manages their appointments from WhatsApp and your website.

CRM + AI phone receptionist

Phone

From€189/month+ VAT

300, 600 or 1,000 voice minutes a month

  • Answers calls 24/7, even while you’re in a consultation.
  • Books appointments in each vet’s calendar.
  • Passes to your team whatever needs a professional assessment, according to your protocol.

Out of hours, in an emergency, it gives the 24-hour emergency vet service you set up.

See plans and pricing

Veterinary software pricing

A plan for every clinic

Free set-up

Essential

Run your clinic

€39/month+ VAT

  • 2professionals included
  • +€8/monthper extra professional
  • All CRM features
  • Unlimited managers and customer service staff at no cost
  • Not included: WhatsApp AI receptionist
  • Not included: AI phone receptionist
Sign up
Free set-up

Advanced

Look after owners on WhatsApp

€99/month+ VAT

  • 5professionals included
  • +€8/monthper extra professional
  • All CRM features
  • Unlimited managers and customer service staff at no cost
  • WhatsApp AI receptionist800 conversations/month
  • Not included: AI phone receptionist
Sign up
Free set-up

Intelligent

Answer on WhatsApp and by phone

From€189/month+ VAT

  • 10professionals included
  • +€8/monthper extra professional
  • All CRM features
  • Unlimited managers and customer service staff at no cost
  • WhatsApp AI receptionist800 conversations/month
  • AI phone receptionist
Sign up

What each plan includes

All CRM features are included in all three plans, except the number of professionals and AI reception. Prices exclude VAT.

FeatureEssential€39/⁠monthAdvanced€99/⁠monthIntelligentfrom €189/⁠month
Professionals included2510
Managers and customer serviceIn all three: Unlimited
Each extra professionalIn all three: €8/⁠month
AI reception
WhatsApp and website chat AI receptionist–
Conversations per month–800800
AI phone receptionist and WhatsApp calls––
Voice minutes per month––300, 600 or 1,000
Calls at once––3
Extra conversation–€0.12€0.12
Extra minute––€0.24
Signing up
Set-up, once per businessIn all three: Free until 31/12/2026Regular price: €99 + VAT
The CRM, in all three plans
Calendar by vetIn all three:
Record for each animal and its ownerIn all three:
Clinical record with AI dictationIn all three:
Vaccinations with WhatsApp remindersIn all three:
Hospitalisation and prescriptionsIn all three:
Till, products and inventoryIn all three:
Shifts, clock-ins and teamIn all three:
Reports and AI management assistantIn all three:
Set-up with your customers importedIn all three:

If your team grows, each extra professional costs €8/⁠month; managers and customer service staff are unlimited and free. Set-up: €99 per business, one time only. No lock-in and prices exclude VAT.

Free set-up: the €99 set-up is free for new sign-ups until 31 December 2026.

See all prices

Questions about the veterinary software

Questions from veterinary clinics

Can I manage several animals belonging to the same owner?

Yes. Each animal has its record (species, breed, sex, microchip, weight and alerts) and its clinical record, and the owner sees them all in theirs.

What does the CRM for veterinary clinics include?

The CRM organises each vet’s calendar and keeps each animal’s record, with its clinical record, which you can dictate, and its vaccinations. It also manages hospitalisation, the till, products and inventory, and prescriptions, with the file to report antibiotics to PRESVET or the GTR. It also includes team management, reports and an AI agent that analyses your clinic and suggests actions. The AI receptionists are included in the Advanced and Intelligent plans.

Can the AI diagnose or recommend treatments?

No. Dictation copies what the vet says into a draft that the vet reviews; it doesn’t diagnose or prescribe. The receptionist doesn’t assess symptoms: it follows your clinic’s protocol and refers the case to your team.

How do vaccination reminders work?

They’re automatic: each owner receives a WhatsApp 7 days before each vaccination, as long as they’ve given consent, and never twice. They need the clinic’s WhatsApp connected and the template approved by Meta.

Can I dictate the notes for a consultation?

Yes. You record or upload the audio, the AI transcribes it and fills in a draft, and the vet reviews, corrects and saves it. It doesn’t diagnose, it doesn’t prescribe and the audio isn’t kept.

Can I connect Kairox to my current calendar?

Yes. With Google Calendar and Outlook, appointments are created, moved and cancelled in both directions.

How can I try the CRM before signing up?

Go into the demo of a sample veterinary clinic: create appointments, edit animal and owner records, charge for consultations and products and discover the features at your own pace. It’s free and you don’t need to create an account. It comes set up with sample animals, owners and appointments, so you can see from the very first moment how it works with a clinic up and running.

Can I add the AI receptionist later on?

Yes, by changing plan whenever you like. The WhatsApp receptionist is included in Advanced (€99/⁠month, 800 conversations a month), and the phone one, together with WhatsApp, in Intelligent: €189/⁠month with 300 voice minutes, €255/⁠month with 600 and €345/⁠month with 1,000. They aren’t sold separately from the CRM, because they work with your calendar.

Can’t find your answer? Write to us and we’ll reply today.Message us on WhatsApp

Free demo for your clinic

Shall we talk about your clinic?

Tell us how your team works and we’ll get back to you today.

Would you rather see it on a video call? Choose a day and time

With any plan

  • We migrate your data

    We move the information from your current software or spreadsheets into Kairox, so you don’t have to lose a single minute.

  • We train your team

    We support your team through set-up so they work confidently with the CRM.

  • Friendly support that gets things solved

    We deal with you directly and answer your questions quickly, by WhatsApp, phone or email.

Try the free demo